Privacy Policy

Privacy Policy for Ornate Kitchens

Last updated: 17/10/2025

1. Introduction
Ornate Kitchens & Interiors Ltd (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.ornatekitchens.co.uk/.

2. Information we collect
We may collect and process the following types of personal data:

  • Name, email address, phone number, and address (when you complete a form or request a brochure)
  • Project or enquiry details you provide
  • Technical data such as your IP address, browser type, and website usage (through analytics tools)

3. How we use your information
We use your data to:

  • Respond to your enquiries or brochure requests
  • Provide information or services you have requested
  • Improve our website and customer experience
  • Manage and record appointments or communications

We only use your personal information where the law allows and for legitimate business purposes.

4. How we share your information
We do not sell or rent your personal data. We may share it with:

  • Service providers assisting with website operation or communication (e.g. hosting, analytics, email platforms)
  • Professional advisors (e.g. accountants or legal consultants)
  • Authorities if required by law

All third parties are required to keep your information secure and use it only in accordance with our instructions.

5. Cookies and analytics
Our website uses cookies to improve performance and user experience. For more information, please see our Cookie Policy.

6. Data retention
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including any legal or accounting requirements.

7. Your rights
You have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Object to processing or withdraw consent
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

8. How we protect your data
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure.

9. Contact us
For any questions about this policy or to exercise your rights, please contact:

Ornate Kitchens & Interiors Ltd
17 Crescent Road, Tunbridge Wells, Kent, TN1 2LU, UK
Email: [email protected]
Phone: 01892 330 000